For ages 21+ only

bit888 Responsible Gaming

bit888 believes that online gaming is entertainment — not a way to earn money. Use our safety tools to keep your gaming enjoyable and in control at all times.

Safe Play

What is Responsible Gaming?

Online gaming is enjoyable only when it is experienced consciously and within control. Responsible gaming means you know how much time and money you are spending, and that it is not harming your daily life, family, or financial stability.

bit888 operates a safe and transparent platform for players in Bangladesh. We want every member to play within their limits and see gaming only as a part of entertainment — not as an alternative livelihood.

Remember: Wins and losses in online gaming are entirely random. Past results give no guarantee of future outcomes. Always play with money whose loss will have no impact on your daily life.

Our Safety Tools

bit888 provides a number of effective tools to keep your gaming experience safe.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, but increasing it requires a waiting period.

Time-Out Feature

If you feel you need a break, temporarily close your account for 24 hours up to 30 days. You will not be able to log in during this period.

Self-Exclusion

If you need a long-term break, choose self-exclusion. Once this feature is activated, the account cannot be reactivated for a minimum of 6 months.

Gaming History Review

View your deposit, withdrawal, and gaming history from your account at any time. Review your own habits and stay informed.

24/7 Support

If you have any concerns about gaming, contact our Bengali-language live chat support. Our team is available seven days a week, 24 hours a day.

Age Verification

bit888 strictly enforces the 21+ age limit. Age verification is mandatory at account registration. Protecting minors from gaming is our priority.

21+ Age Policy

bit888 provides its service only to persons aged 21 or over. Keeping minors away from gaming is a fundamental responsibility for us.

If anyone under 18 in your family or household uses your device, keep your gaming account locked with a strong password and do not leave the device while logged in.

If you suspect that a minor has used your account to play, contact our live chat immediately.

Proof of age: bit888 may request a copy of a national ID card or passport for age verification at any time. Withdrawals may be put on hold until the required verification is completed.
21+

For Adults Only

Online gaming in Bangladesh is permitted only for those aged 21 or over. This rule applies strictly on bit888.

Keep Your Account Secure

Use a strong password and do not share your login details with others.

No Access for Minors

Always log out after using your device, especially on shared family devices.

Warning Signs of Problem Gaming

If any of the following apply to you, it may be important to seek help.

  • You repeatedly place larger bets to try to recover money you have lost.
  • You want to stop gaming but cannot control yourself.
  • You are spending too much time gaming at the expense of family, friends, or work.
  • You are taking on debt or selling assets to cover gaming costs.
  • You are experiencing stress, anxiety, or depression because of gaming.
  • You are hiding your gaming activity from loved ones or lying about it.
  • You are using gaming as a way to ease emotional pain or loneliness.
If even one of the signs above applies to you, let our support team know right away. We are here for you — without judgment.

10 Tips for Healthy Gaming

01

Set a budget in advance

Decide how much money you will spend before you start playing. Do not go beyond that limit.

02

Set a time limit

Do not play for long stretches at a time. Take regular breaks and focus on other activities.

03

Do not try to recover lost money

Trying to make up for losses by playing more after a loss often makes the situation worse.

04

Do not play on impulse

Stay away from gaming during moments of anger, loneliness, or stress.

05

Do not play under the influence of alcohol or medication

When your judgment is impaired, your ability to make decisions is also reduced.

06

Do not think of gaming as a source of income

Gaming is for entertainment. There is no guarantee of winning regularly.

07

Spend time with family and friends

Relationships with loved ones are far more important than gaming.

08

Keep your deposit limit active

Use bit888's deposit limit feature — it automatically prevents overspending.

09

Take breaks from time to time

Stay away from gaming for at least one day a week and take stock of yourself.

10

Do not hesitate to ask for help

If you feel you have a gaming problem, contact our support team — it takes courage.

How to Use the Safety Tools

Set a Deposit Limit

  1. Log in to your bit888 account.
  2. Go to the "Account Settings" section.
  3. Open the "Responsible Gaming" menu.
  4. Set your daily / weekly / monthly limit.
  5. Save the changes — they will take effect immediately.
Decreasing a limit is immediate, but a 72-hour waiting period applies to increase one.

Activate Self-Exclusion

  1. Log in to Account Settings.
  2. Select "Responsible Gaming" > "Self-Exclusion".
  3. Choose the break period (6 months / 1 year / permanent).
  4. Confirm your decision.
  5. The account will remain closed until the set period ends.
Once self-exclusion is activated, it cannot be cancelled before the set period expires. This is an important protective measure.

Need Help? We Are Here

Talk to our support team

Having trouble controlling your gaming? Or want to learn about the account safety tools? bit888's 24/7 Bengali live chat team is always ready to help you.

24/7 Live Chat (in Bengali)
[email protected]

Always by your side

External support: For professional counselling or mental health support, contact the National Institute of Mental Health (NIMH) in Bangladesh or a local healthcare facility.

Frequently Asked Questions

Yes, all of bit888's safety tools — deposit limits, time-out, self-exclusion, and gaming history — are completely free and available to all members. There is no extra charge to use them.

Yes. When self-exclusion is activated, the existing balance in your account remains safe. After the break period ends and your account is reactivated, you can submit a withdrawal request. Contact us on live chat for any questions.

Time-out is a short-term break — from 24 hours up to 30 days. During this period you cannot log in to your account, but it is automatically reactivated once the period ends. Self-exclusion is a long-term measure — from a minimum of 6 months up to permanent, and it cannot be cancelled before the set period expires.

Decreasing a deposit limit takes effect immediately. However, increasing a limit has a 72-hour waiting period — this is intentional to prevent decisions made in the heat of the moment.

Yes, completely prohibited. bit888 only allows persons aged 21 or over to open an account. Age is verified at registration and at any other time if required. Accounts opened by those under 21 are closed immediately.

Change your password immediately and notify us via our 24/7 live chat or by emailing [email protected]. Our support team will investigate the account activity and take the necessary steps.

Play responsibly,
enjoy the fun

bit888 is always by your side. Explore games, check our FAQ, or get support directly.

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