bit888 Terms and Conditions

1 Introduction and Consent

Welcome to the bit888 platform. These terms and conditions ("Terms") apply to the use of the bit888 website and all services associated with it. By registering on our platform, creating an account, or using any gaming service, you are considered to have given your full consent to these Terms.

If you do not agree with these Terms, please refrain from using the bit888 platform. For any questions, contact us via 24/7 live chat or email at [email protected].

bit888 reserves the right to change or update these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the revised Terms.

2 Eligibility and Age Verification

The bit888 platform is for individuals aged 21 or older only. By registering, you confirm that:

• You are at least 21 years of age.
• You are opening an account in your own name and for yourself.
• You are legally eligible to participate in gaming activities.
• All information you have provided is true, accurate, and complete.
• You have only one active bit888 account.

For age verification, bit888 may request identity documents (national ID card, passport, or driving licence) at any time. We reserve the right to suspend withdrawals until verification is complete.

3 Account Registration and Management

3.1 Creating an Account

Each user may create only one account. Creating multiple accounts is strictly prohibited and may result in all accounts being permanently closed and any funds being forfeited.

3.2 Account Security

It is your responsibility to keep your account login details (username and password) confidential. Allowing a third party to use your account or selling your account is strictly prohibited. If you suspect any unauthorised access, notify our support team immediately.

3.3 Account Closure

bit888 reserves the right to immediately close or suspend any account without stating a reason, particularly in cases of breach of the Terms. If a user wishes to close their account voluntarily, they may submit a request via live chat.

4 Deposits, Withdrawals and Payments

4.1 Deposits

The minimum deposit amount on bit888 is ৳200. Deposits are accepted via the following methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Deposits are generally processed instantly. If a deposit fails, please notify our support team.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 5 to 30 minutes. However, withdrawals may be delayed while an identity verification process is ongoing.

Before requesting a withdrawal, please ensure that the wagering requirements for any bonus in your account have been met. Withdrawals will remain on hold if wagering requirements are not fulfilled.

4.3 Transaction Responsibility

Completed transactions cannot be cancelled. The user bears full responsibility for any loss resulting from transactions made with incorrect information. We reserve the right to investigate fraudulent transactions.

5 Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. Alternatively, a deposit of ৳6,000 or more earns the maximum ৳5,000 bonus, giving a total balance of ৳11,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means the bonus amount must be wagered 15 times before it can be withdrawn. If a withdrawal is requested before the wagering requirements are met, the bonus funds may be cancelled.

5.3 General Bonus Terms

• Each bonus offer has its own validity period and conditions.
• Bonus funds cannot be transferred to another account.
• bit888 reserves the right to change, suspend, or cancel any promotion.
• If misuse of promotional benefits is suspected, the account will be reviewed.
• Only one bonus applies per household or IP address.

6 Gaming Rules

6.1 Fair Play Policy

bit888 believes in fair play. All games are operated using Random Number Generator (RNG) technology, which ensures completely unbiased results. Any attempt to manipulate game outcomes will result in account closure.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Using software bots or automated systems.
• Colluding with other players.
• Intentionally exploiting any error or bug in the game system.
• Using funds obtained through illegal means on the platform (money laundering).
• Using a third party's credit card or payment account.

6.3 Technical Errors

If a game is interrupted due to a technical error, bit888 will endeavour to refund the affected bets. However, bit888 reserves the right to void any abnormal winnings resulting from an error.

7 VIP Program

The bit888 VIP program has four tiers. Users can advance to higher tiers through regular play:

• Bronze: Weekly cashback of up to 0.2%.
• Silver: Weekly cashback of up to 0.5%.
• Gold: Weekly cashback of up to 0.8%.
• Platinum: Weekly cashback of up to 1.0%.

VIP cashback is automatically credited to eligible accounts each week. VIP benefits may change at bit888's discretion. Whether wagering requirements apply to cashback amounts will be stated in the relevant promotional notice.

8 Responsible Gaming

bit888 places the highest priority on responsible gaming. We encourage users to enjoy games for entertainment. The following tools are available for you to use:

• Setting deposit limits.
• Session time limits.
• Self-exclusion (keeping the account closed for a set period).
• Reality check notifications.

If you notice signs of problem gambling, please seek professional help and contact us. For more details, visit our Responsible Gaming page.

9 Privacy and Data Protection

bit888 follows a strict privacy policy in the collection, storage, and processing of your personal information. Our platform uses SSL encryption technology to keep your data secure.

We do not sell your personal information to third parties. However, we may provide necessary information when required by law or by the directive of an authority. For more details, please read our Privacy Policy page.

10 Intellectual Property

All content, designs, logos, trademarks, software, and game content on the bit888 website are the intellectual property of bit888 or its licensors. No content may be reproduced, distributed, or used for commercial purposes without prior written permission.

The game software displayed on the bit888 platform is the property of various world-renowned game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft.

11 Limitation of Liability

bit888 will not be liable for:

• Loss caused by internet disconnection or technical issues.
• Loss resulting from a user's negligence or improper use.
• Delays in third-party payment processing.
• Force majeure events — natural disasters, cyberattacks, and similar occurrences.

Our maximum liability will in no circumstances exceed the original amount of the affected transaction.

12 Complaints and Dispute Resolution

If you have a complaint or dispute, please first contact our customer support team:

• 24/7 Live Chat — instant support in English.
• Email: [email protected]

After receiving a complaint, we will investigate and endeavour to provide a resolution as quickly as possible. If the issue cannot be resolved through customer support, the matter may be escalated to the relevant authority.

13 Validity and Applicable Law

If any part of these Terms is found to be invalid or unenforceable, that part will be removed and the remaining parts will remain fully in effect. In the event of any dispute or interpretation relating to these Terms, bit888's interpretation will be considered final.

These Terms are drawn up in Bengali and that version is considered the primary document. Bangladesh Standard Time (BST, UTC+6) is followed for all communications, complaints, and support.

14 Changes and Effective Date

These terms and conditions were last updated in January 2026. bit888 reserves the right to change these Terms at any time. For significant changes, a notice may be sent to the registered email address or posted on the platform.

Continued use of the platform after any changes will be considered acceptance of the revised Terms. The latest Terms will always be available on this page. You are advised to visit this page regularly.